Credit unions provide a great service to the people in the community where they are located. Instead of the impersonal feel of some major banks, area residents can develop a more friendly, intimate relationship with their banker when they go to a credit union. The smaller feel creates a family environment that a lot of people really enjoy. If you've managed to either work your way up to owning a credit union or bought one outright you always want to remain on the cutting edge. Adding video banking solutions to your roster offers a number of advantages that you can't afford to miss.
Stay On Par With Larger Lenders
Although your credit union may not be as huge as some of the other banks in your town, it's still important to offer many of the same services that customers can find there. If the folks who use your credit union learn that other financial institutions are starting to incorporate technological solutions that make life easier for them they might decide it's time to switch.
Video banking is one of the most incredible tools that you can ever invest in. It gives your customers the chance to speak directly with a banking representative from a mobile device that is connected to the Internet. Imagine how convenient it would be to pick up your mobile phone or tablet and instantly connect with a live representative who is able to answer questions on demand. This is the kind of convenience that can make your credit union look more and more attractive as time goes on.
Extend Your Office Hours With Video Banking Solutions
Traditionally, banks operate on the standard business hours. This is fine for people who work at night or on weekends. However, there is a huge market for those who work Monday through Friday during those same office hours and can't get away to do their banking before getting off of work.
You can provide an amazing service to your clients by moving into video banking solutions. Some of your team members may even be able to move into work-from-home positions in the evenings so you can extend your hours of operation and possibly capture the nearly-forgotten market for people who need to bank during non-traditional times.
Video banking solutions can revolutionize your credit union in ways you may not fully understand. Make the investment and put video banking to use at your credit union today.